List of Dot compliance Sub Processors:

NameApplicable ServicesType of ServiceData SharedSub-processors Hosting RegionsAdditional Information
Salesforce Ireland LimitedQMS infrastructurePrimary data storage for customer records and interactionsFull account data (data uploaded to the account and associated with it)Region can be chosen by the customer out of the “SF Locations”.(SF locations)
Amazon Web Services EMEA SARLMicroservice infrastructure (PDF, Binder, Dottie AI)Cloud infrastructure and processingFull account data (data uploaded to the account and associated with it)Frankfurt, GermanyTraining material (without personal data) , username and email, title may be processed as part of the interface
MongoDB LimitedDottie AI service onlyDatabase serviceAI-related user queriesFrankfurt, Germany
Dropbox Inc.Data Migration Service onlyFile storageFull account data (data uploaded to the migration account and associated to it)U.S.A
OpenAI. LPDottie AI service onlyAI query processingAI-related queries and responsesU.S.A
Google Cloud PlatformDottie AI service onlyAI query processingAI-related queries and responsesU.S.A
Microsoft Ireland Operations Limited
Document Editing and Dottie AIAI query processing and Office 365 (Cloud-based document editing)Office documents and AI-related Document Editing – EU

Dottie AI – US 
Rustici Software LLCSCORM Service OnlySaaS platformTraining material (without personal data), username and email, title may be processed as part of the interfaceU.S.A
Customertimes Corp.Development and supportSupport and development servicesCustomer data for technical assistanceUkraineAccess only via a documented support ticket

Ceptes Software Private Ltd
Development and supportSupport and development servicesCustomer data for technical assistanceIndiaAccess only via a documented support ticket
BA Link Ltd.Development and supportSupport and development servicesCustomer data for technical assistanceIsraelAccess only via a documented support ticket
AI 1st Lab Inc.Connectors, development and support.Microservice infrastructureFull account data (data uploaded to the account and associated to it)India
Genari AI Inc.Development and supportSupport and development servicesCustomer data for technical assistanceU.S.AOptional for EMDR FDA GATEWAY
Dot Projects LimitedData migrationData migration servicesAll migrated dataIsrael

Subsidiaries 

Services are delivered by Dot Compliance Ltd. and its affiliated entities. in the following regions.

Dot Compliance Inc.Support, provisioning, R&DCustomer support and service provisioningCustomer data for support and operationsU.S.A and Canada
Dot Compliance Ltd.Support, provisioning, R&DCustomer support and service provisioningCustomer data for support and operationsIsrael
Dot Compliance UK LimitedSupport, provisioning, R&DCustomer support and service provisioningCustomer data for support and operationsUK and Europe

*SAAS – Software as a Service