CAPA Management

Streamline your corrective and preventive action (CAPA) process

Adopt a modern approach to CAPA management

Streamlined CAPA processes enhance efficiency, support compliance, and drive continuous improvement in the life sciences industry.

Improve efficiency

Automation replaces manual tracking and disconnected spreadsheets with predefined workflows that guide users through each CAPA stage. Tasks are automatically assigned, deadlines tracked, and reminders issued to ensure timely closure. This streamlined approach reduces administrative work, eliminates bottlenecks, and accelerates issue resolution.

Enhance visibility

Real-time dashboards and analytics provide a clear view of CAPA status, trends, and effectiveness. Quality teams can monitor open and closed actions, assess root causes, and identify recurring issues across sites or departments. This visibility supports proactive quality management and continuous improvement initiatives.

Unify data

Dot Compliance connects CAPAs with related records such as deviations, complaints, and audit findings, creating a unified data environment. This integration eliminates silos and ensures all information is linked, traceable, and accessible. Teams can easily review the full history of an issue, supporting faster decisions and consistent compliance across the organization.

Dot Compliance automates the process to help you quickly identify areas where a CAPA is needed and to prevent those issues from recurring. It includes integration with other core quality processes such as audit management, training management, document management, change management, and more.
“Dot Compliance has helped us be more efficient in our processes, while also maintaining a high level of compliance in a highly regulated industry.”
Adam Miller
Former Head of Quality

The ready-to-deploy QMS software that delivers speed and smarts

Used by life sciences organizations around the world, Dot Compliance empowers teams to manage quality with confidence, maintain continuous compliance, and keep every process inspection ready.

FAQs

Do CAPAs have traceability into initiating Quality Events like Deviations?

The platform is designed to provide seamless, end-to-end traceability by linking CAPA records directly to the initiating event, such as a deviation, complaint, or audit finding. This “closed-loop” approach ensures that you can always trace a corrective action back to its original source, providing a clear history of why an action was taken and what specific event triggered the investigation.

How does the system facilitate Root Cause Analysis (RCA)?

The system guides users through a structured investigation process by providing dedicated fields and tools through the use of electronic forms for various Root Cause Analysis methodologies, such as the 5 Whys or Fishbone (Ishikawa) diagrams to be utilized. This ensures that investigators thoroughly document their findings and identify the true underlying cause of an issue before proposing corrective or preventive actions.

How does the system support and handle Effectiveness Checks?

The system ensures that effectiveness checks are an integral part of the quality process by building them directly into the standard CAPA workflow. This allows teams to schedule and document follow-up activities within the record to verify that the implemented actions achieved the intended results.

How does the system support tracking and trending of CAPAs?

The platform provides real-time dashboards and advanced reporting tools that allow quality teams to monitor CAPA statuses, age, and recurring themes. By categorizing CAPAs by source or department, the system enables your team to identify broader quality trends and take proactive measures to improve processes across the entire organization.

Global compliance, baked in

Quality & Compliance Standards

Quality & Compliance Standards

  • ISO/IEC 42001 (AI Management Systems)
  • ISO 9001 (Quality Management Systems)
  • 
ISO/IEC 27001 (Information Security Management Systems)
  • GAMP 5 (Good Automated Manufacturing Practice for GxP Systems)
  • ISO/IEC 27017 (Cloud Security)
Medical Device

Medical Device

  • 21 CFR Part 820
  • ISO 13485
  • ISO 14971
Pharma & Biotech

Pharma & Biotech

  • 21 CFR Part 210
  • 
21 CFR Part 211
  • 
cGMP, cGDP, GCP